All bookings must be made in writing on the attached form and are subject to the
following terms and conditions:

A provisional booking date may be made by telephone or e-mail. It will be held for 7days
pending receipt of a complete booking form and the appropriate deposit or payment.

A booking deposit of £200 per week is required with the completed booking form. The
booking will be confirmed in writing within 7 days of receiving your completed booking form
and deposit. Once the booking has been confirmed, the deposit is non-refundable. The
deposit will be deducted from the full rental amount due.

10 weeks prior to your rental dates, an invoice will be sent to you indicating the balance due.
Payment of this balance is required no later than 8 weeks prior to the first booked rental
date. If no payment has been received by this time, we reserve the right to cancel the
booking and the deposit will be lost.

The access to the property together with the address and directions will be sent to the client
upon receipt of the final balance monies In the event of the client cancelling the booking the
following charges will normally apply:

6-8 weeks prior to the first rental date       -            50% of base rental charge
4-6 weeks prior to the first rental date       -             75% of base rental charge
Less than 4 weeks prior to rental               -             90% of base rental charge

All cancellations must be made in writing. We will make every effort to assist in altering dates
to suit.

It is a condition of any booking that the client and all members of his/her party are covered
by adequate Holiday Insurance neither the owner of the rental property nor servants or
agents will be liable for loss or damage arising in connection with any matters outside of our
reasonable control. Such matters include, but are not limited to: Acts of God, Strikes,
Riots/Political unrest, War, industrial disputes, failure of Public services. Furthermore,
neither the owners nor servants or agents will accept liability for injury howsoever caused to
the client, any member of his/her party or visitors to the property All clients are specifically
required to supervise children Bookings will not be accepted from groups of single people
under the age of 25 or all male or female parties comprising of more than three people.

A maximum of two well-behaved dogs are allowed

Clients may check into the property after 4pm on the day of arrival. The property must be
vacated by 10am on the day of departure, unless otherwise arranged and agreed on the
booking confirmation or by separate letter.

Only the persons named on the booking form are authorised to use the property. We
reserve the right to evict any person unauthorised to stay in the property. There is NO
SMOKING in the Property any barbecue or cookers for outside use are expressly forbidden
anywhere near the wooden decked areas.

All descriptions given in our brochure and any literature are made in good faith, but no
liability can be accepted for errors or omissions.

You are responsible for normal everyday cleaning and keeping the property in an orderly
fashion. You will be liable for any damages, breakages, losses and any extra cleaning or
repairs which are incurred due to your non-compliance with this condition

Should you experience any problems whatsoever with the home during your stay, please
contact our agent who will do their best to assist and rectify the matter as soon as is
practically possible. Should a problem remain unresolved you are asked to notify us in
writing within 7 days of your return. No action can be taken or liability accepted for any
complaints received after this period.

Under no circumstances will compensation be made or correspondence entered into in
connection with complaints raised after the property has been vacated unless we have been
properly notified during your stay.

Circumstances beyond the control of the Owner

Except where otherwise expressly stated in these Conditions,the owner not be liable jointly or
individually,for any changes,cancellations,effect on your holiday,loss or damage suffered by
you or for any failure by the owner to perform or properly perform any of their respective
obligations to you which is due to any event(s) beyond the reasonable control or the
owner,by way of example ,force the owner includes fire,flood ,exceptional weather
conditions,epidemics,destruction or damage of the property by any cause(other than
negligence of the owner)and all similar situations.In appropriate cases (for example where
your booking has been cancelled before departure)the owner will,however refund to you all
monies paid to the owner by you for your booking

The owners reserve the right to cancel your booking at anytime if the need should arise.

No compensation, expenses, costs or other sum of any description (including without
limitation the cost of securing an alternative property/accommodation) will be payable in such
circumstances by the owner to you.

The owner shall have no liability for any death or personal injury unless, in the case of the
owner this results from the negligence of the owner or its employees (providing they were at
the time acting in the course of their employment of the owner (providing they were at the
time acting in the course of their employment)

You must take all necessary steps to safeguard your personal property.No liability is
accepted by the owner in respect of damage to ,or loss of such personal property except, in
the case of the owner,where the damage or loss is caused by the negligence of the owner or
that of any employee of the owner (providing they were at the time acting in the cause of
their employment)or,in the case of the owner where the damage or loss is caused by the
negligence of the owner or their employees (providing they were at the time acting in the
course of their employment)

The contract made will be governed by, and shall be interpreted in accordance with, English
Grassmere House
Holiday Apartment

Combe Martin, North Devon
                      Book Now
                 Telephone 01746 780902
Terms And Conditions